Frequently asked questions (FAQ)

  1. Is the signal between the camera and the receiver encrypted?
    Yes.
  2. What does a clear “line of sight” mean?
    A clear line of sight means that no objects (walls, trees etc.) can be found between the camera and the receiver. Metal substantially weakens the signal.
  3. Why does the signal quality decrease when the camera or LCD-monitor is in motion?
    When driving, some interference might appear in the picture. This is due to the fact that the signal to the receiver is constantly transmitted from different angles. This is considered normal when transmitting wirelessly.
  4. Is the camera water resistant?
    The camera in your trailerCam-solution is classed as IP66. This means that the camera is well protected from both dust and humidity. It is capable of being placed outside when raining or in damp environments.
  5. Can I hear sound from the camera?
    No, the camera does not have a microphone.
  6. What do I do if I have bad reception on the LCD-monitor?
    Start by reading through the Troubleshooting chapter. Temporary interference is considered normal in wireless transmissions.
  7. Further questions?
    If troubleshooting doesn’t help, please contact your local retail shop.