The warranty is due, if no other terms agreed, 24 months from the date the product is purchased from the authorised LUDA dealer. During the warranty time LUDA is obliged to repair, alternately, replace the broken product to a similar product or a product with better functions. When LUDA replaces the product, the new product will be covered by the original warranty during the remaining warranty time. If your product is replaced, previously used, completely functioning parts might be used. Replaced parts are owned and controlled by LUDA.
The warranty does not cover damage that have arisen due to physical damage, accidents, natural disasters, the usage of incorrect power adaptors or usage of the products in deviant behaviors from what is recommended by LUDA and in this users guide.
The end consumer will be responsible for all shipping costs that occur from transportation to the LUDA repair shop. The warranty will only be valid if the original receipt, issued by the authorised LUDA dealer, can be presented. The original receipt needs to contain information regarding place of purchase, issue date and product description. LUDA reserve the right to refuse to perform the warranty service if above mentioned receipt information has been removed, changed or is missing.